Terms & Conditions

OVERVIEW
This website is operated by JPM Hardwood Furniture. Throughout the site, the terms "we", "us" and "our" refer to JPM Hardwood Furniture. JPM Hardwood Furniture offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms").

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Our store is hosted on Rocketspark. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Intellectual Property
We own all of the text, images, trademarks, service marks, or other material contained on Our Website. Other non-JPM Hardwood Furniture product, service, or company designations on Our Website belong to those respective third parties and may be mentioned on Our Website for identification purposes only.

Use of Website
You must not use our website in any way that causes, or may cause, damage to brand or website, or impairment of the availability or accessibility of our website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not:
a) republish material from our website without prior consent & acknowledgement.
b) sell, rent, or sub-license material from our website;
c) show any material from our website in public (without expressed written consent from us); reproduce, duplicate, copy or otherwise exploit any material on Our Website for a commercial or personal purpose; edit or otherwise modify any material on our website; or redistribute material from our website.
Our Website may contain links to other websites that we do not operate or control and for which we are not responsible ("Other Websites"). We provide these links for your reference and convenience and do not adopt or endorse the contents of Other Websites and accept no responsibility for them or for any loss or damages that may arise from Your use of them. Any use of these tools/links provided are done so at your own risk and discretion. You should familiarise yourself with the terms and conditions of the third party pages prior to using the links and tools.

You must not transmit any viruses/worms or any code of a destructive nature. A breach of this term will result in immediate termination of your service.

We reserve the right to modify the contents of this site at any time. It is your responsibility to monitor changes to our website.

Delivery & Timing

It is the customers responsibility to purchase insurance for their goods. We can assist in this process once at the checkout for items greater than $100. Once the item leaves our premises, we are no longer responsible for damage in transit or lost/stolen packages.

We aim to post your products within 2-3 business days of purchase, however sometimes this is not possible and will be done as soon as possible. We aim to have your packages arrive within 1-2 weeks of purchase, depending on AusPost's wait times. These timeframes can vary during certain times of the year such as Christmas, Easter, and Public Holidays.

Cancellations
No order may be cancelled, modified, or deferred without prior written consent from a member of the team at JPM Hardwood furniture (at our discretion). If such consent is given, a cancellation fee of no less than 20% of the price of goods purchased as compensation for our losses.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In this event we will attempt to notify you via email and or billing address/phone number provided at the time the order was placed.

Warranty
On discovery of any defect in the Goods, the Customer must immediately notify Us in writing within 24 hours of receiving the products. The Customer must not carry out any remedial work to remedy the defective Goods without first obtaining the written consent of us to do so.

We are not subject to any liability for any delay in delivery or fault/defect of the goods when being used in a manner they were not intended. We do not provide refunds unless the Goods are damaged or have a manufacturers defect, excluding any damage that has been caused by normal wear and tears as determined by us.

We cannot provide a refund on any item where you have changed your mind. We have made every effort to accurately display colours and images of the products we stock as they appear in store.

Any errors made by third parties installing any products purchased are not covered.

Return Shipping

the cost of return shipping is at the consumers expense. This must be done via a traceable method to ensure safe & documented delivery.

End User Agreement
All Images and rights relating to them, including copyright and ownership rights in the media in which the Images are stored, remain the sole and exclusive property of JPM Hardwood Furniture (or the manufacturing company of whose products we stock). The purchase of any Goods from us to you the End User, does not waiver Our copyright and ownership rights to these images and products, and You are strictly forbidden to reproduce in part or whole any Goods that you have purchased from Us.

MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products & services are subject to change without notice.
We reserve the right at any time to modify or discontinue the products or Services offered without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service or products available at JPM Hardwood Furniture.

GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you goods and or Services will be regulated by and interpreted in accordance with Australian law.

Personal information

Your submission of personal information on our website is governed by our privacy policy. Please review this here.

CHANGES TO TERMS OF SERVICE
You can review the most up to date version of our Terms of Service at any time on this page.
We reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to our website as necessary. It is your responsibility to check our website for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

CONTACT INFORMATION
any questions regarding our Terms of Service should be sent to enquiries@jpmhardwoodfurniture.com.au